Redemption of vouchers, such as those issued with 'Buy-A-Gift', are easy to redeem against your stay with us at Glendale Guesthouse.
You will need to contact us directly to redeem your voucher and make your actual room booking reservation. Pease Note, that vouchers can not be used against bookings made via 'on-line' methods. You should contact us by telephone or email to outline your requirements and to actually make a reservation with us. If you book online and simply bring the voucher with you, you will not be able to use it against your stay; ALL vouchers must be agreed and redeemed by us before arrival.
During our standard season times vouchers can be fully redeemed without charge. However, during 'high season' periods our room tariff differs and as such redemption of your voucher would incur a booking surcharge. Please refer below for further details.
Vouchers can be redeemed without any supplements on our standard booking times annually between 1st October to 31st March. Redeemable inclusively in this period. Simply contact us to check dates and confirm your booking details.
Vouchers can be redeemed for use between 1st April & 30th September inclusive, As this is outside of our standard booking period (as outlined above) booking within this period, when redeeming a voucher, will incur a booking supplement of just £20. This would be payable separately, on your arrival with us.
Should you wish to make a room booking with us, using a voucher for two guests and wish to add a child to your booking, you will simply have a surcharge for the child's stay, in addition to the voucher redemption. The additional cost is just £15 per night, per child and this includes breakfast for the child the following day. (max. two children age restriction 10 years and over)
Please Note: All our rooms are fully en-suite as such your voucher redemption will be allocated against one of our large deluxe double / twin rooms or against one of our large family rooms accordingly, depending on your booking requirements. Voucher redemption is not applicable against our superior deluxe king-sized room.
Glendale Guest House - 4 Portland Place, Penrith, Cumbria CA11 7QN