Privacy Notice
How we use and protect information submitted through our website.
Glendale Guesthouse and your privacy
Glendale Guesthouse is responsible for the personal information you provide when you contact us through this website, by email or by telephone.
Information we collect
Our contact form asks for your name, email address and message. You may also choose to provide a telephone number and an enquiry subject. Basic technical information may be processed briefly to keep the form secure and reduce spam. Please do not include sensitive personal information in your message.
How we use your information
We use the information you provide to respond to your enquiry, discuss a possible booking and provide the information you have requested. We do not sell contact-form information or use it for unrelated marketing.
How long we keep it
We keep enquiry information only for as long as it is reasonably needed to answer your enquiry, administer a booking, meet legal obligations or resolve a query.
Sharing and external services
We may use service providers that support our website, email and booking arrangements. Booking buttons take you to our external online booking service, which handles information under its own privacy terms. The contact page includes Google Maps, which is supplied by Google.
Your choices and rights
You may ask what personal information we hold about you, request a correction, or ask us to delete information where we are not required to retain it. You may also raise a concern about how your information has been handled.
Contact us
For privacy questions, email info@glendaleguesthouse.com, call 01768 210061, or write to Glendale Guesthouse, 4 Portland Place, Penrith, Cumbria CA11 7QN.
Last reviewed: September 2026.